FAQs
Q: |
How much memory (or how many files) can a SecureStix device hold? |
A: |
1 gigabyte (1GB), 2 gigabyte (2GB) and 4 gigabyte (4GB) which is equivalent to 360,000 standard emails. |
Q: |
Do I need a certain type of computer for this to work on? |
A: |
Any computer running Windows 2000 (service pack 4) Windows XP Home(service
pack 2) or Windows XP Professional (service pack 2) will be fine, as
long as you have a USB port available (most computers have at least
one of these). |
Q: |
Do I need to install special software on my computer to use this device? |
A: |
No, the SecureStix device will "self run" from it's own built in program when installed into the computer. |
Q: |
Does the SecureStix device require batteries |
A: |
No, the SecureStix device is powered from the computer USB port and retains all information on the chip without the requirement for continuous power. |
Q: |
What if I cut my finger off? How do I access my files? |
A: |
We suggest you get straight to the doctor first...but seriously, there
is an override password which you set when you get the device, this can
be used to access the device if you cannot swipe your fingers. |
Q: |
How many fingers can it read? |
A: |
The stick can hold up to 10 fingerprints, this could be all of your fingers or 10 different peoples fingerprints. |
Q: |
We would like to purchase some of these devices for our customers as gifts and rewards, can you put our company logo on them? |
A: |
We can arrange your company logo on the SecureStix device, with a minimum order quantity of 100 units. |
Q: |
What if I lose my SecureStix device, how do I get to my information? |
A: |
Like with all portable storage devices, we highly recommend backing up the data to a computer just in case this device is lost or stolen. The good news is that you’ll have total peace of mind knowing that the thief or finder of your SecureStix device cannot access the personal information stored on this device without your fingerprint. |
